Last Updated: May 1, 2026
Vernon Software (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s PIPA.
1. INFORMATION WE COLLECT
We collect the following information when you:
– Fill out a contact form: name, email, phone number, business name
– Book a free AI Audit: name, email, phone number
– Use our AI chatbot: name, phone number, questions asked
– Purchase a service: name, email, phone number, business information
2. HOW WE USE YOUR INFORMATION
We use your information to:
– Respond to your inquiries
– Deliver purchased services
– Send service-related communications
– Follow up via email or SMS (not phone calls without appointment)
– Improve our services
We do NOT sell, rent, or share your personal information with third parties for marketing purposes.
3. HOW WE CONTACT YOU
We respect your time and privacy:
– We communicate via email and SMS only
– We do not make unsolicited phone calls
– We only call by appointment confirmed in advance
4. DATA STORAGE
Your information is stored securely in our CRM and form tools. We retain your information
for as long as necessary to provide services and comply with legal obligations.
5. THIRD-PARTY TOOLS
Our website uses the following third-party tools that may collect data:
– Google Analytics — website traffic analysis
– Typebot/Tidio — AI chatbot
– Calendly — appointment booking
– SignWell — document signing
Each tool operates under its own privacy policy.
6. COOKIES
Our website uses cookies to improve your browsing experience and analyze traffic.
You can disable cookies in your browser settings at any time.
7. YOUR RIGHTS
Under PIPEDA you have the right to:
– Access your personal information
– Correct inaccurate information
– Withdraw consent for data use
– Request deletion of your data
To exercise these rights contact:
contact@vernonsoftware.com
8. CONTACT
Privacy questions or concerns:
Amit Chawla — Vernon Software
contact@vernonsoftware.com
Vernon, British Columbia, Canada